Terms Conditions

I.  Introduction

Welcome to Indonesia Access! These Terms of Use describe the terms and conditions applicable to your access and use of the websites Indonesia Access by Access Digital from time to time which relate to the Indonesia Access e-commerce platform.

By accessing or using this website,, all users agree, without limitation or qualification, to be legally bound by and to comply with the Terms & Condition contained herein. You agree and accept that, in addition to these Terms, your application and use of the Services is bound by any and all of the rules of the Indonesia Access website, including the Privacy Policy, Product Listing Policy, any rules and policies applicable to the website services, each published on Indonesia Access website and as may be revised from time to time.

II.  Definition
A. Term & Condition Policy : Policy which contains of rules to govern the using of website on the Indonesia@ccess service application.
B. Indonesia@ccess : An integrated one-stop solution bring Indonesia SME’s product to global in digital platform that helps promote Indonesia’s trade (the Site).
C. User : Business person, institutions, companies, business entities, organizations or people who are sustainable to use the site of Indonesia@ccess.
D. Sellers : Business person, institutions, companies, business entities, organizations or people who are sustainable to sell the products and / or services to Buyer in Indonesia@ccess.
E. Buyers : Business person, institutions, companies, business entities, organizations or people who are sustainable to buy the products and / or services in Indonesia@ccess.

III.  Terms & Conditions
1.   General

To use Indonesia Access site, you have to register. You must register as Buyer and Seller in order to access and use the marketplace platform service. Indonesia Access may launch, change, upgrade, impose conditions to, suspend, or stop any Services (any features within the platform). As a condition of access to use of the Indonesia Access sites, you agree that you will comply with all applicable laws and regulations when accessing or using the Indonesia Access sites.

2.   Copyright and Lisence

All the Site contents, such as all the information at Indonesia@ccess including, but not limited to, text, graphics, logos, icons, video and images belong to Indonesia@ccess and are expressly managed by Indonesia@ccess.

This site or any portion of this site can not be reproduced, duplicated, copied, sold, resold or otherwise exploited for any commercial purpose without written permission by Indonesia@ccess or the product provider to Indonesia@ccess. User, by accepting these Terms & Conditions Policy, agrees and acknowledges, will not copy, reproduce or download any information, text, images, video clips, directories, files, databases or listings available on the Site, for the purpose of re-selling or re-distributing the Site content, mass mailing, or otherwise commercially exploiting the Site content without written permission from Indonesia@ccess.

You agree to comply with all applicable domestic and international laws, statutes, ordinances, and regulations regarding your use of our Website. Indonesia@ccess reserves the right to investigate complaints or reported violations of our Legal Terms and to take any action we deem appropriate, including but not limited to canceling your account, reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your profile, email addresses, usage history, posted materials, IP addresses and traffic information, as allowed under our Privacy Policy.

3.    Content

Indonesia@ccess encourages you to read such sites of Terms & Condition Policy, Privacy Policy and Product Listing Policy before using such sites. Any product posting in Indonesia Access website shall be accordingly to Product Listing Policy. Under no circumstances will Indonesia@ccess be liable in any way for any user or third party content, including, but not limited to, for any errors or omissions in any such content, or for any loss or damage of any kind incurred as a result of the use of any such content posted, emailed or otherwise transmitted via the features, products and services provided by the Site.

4.   Accounts

User registration consist of Seller and Buyer. Each User who has filled out an on-line registration form on the Site by giving its information (such as name, address, telephone and fax number, email address, details of its business, etc.) is a registered user of Indonesia@ccess. Indonesia@ccess will establish an Account for each Registered User and each Registered User will be assigned a username and Password for log-in access to its own Account.

Indonesia@ccess may refuse registration and deny the issuance of an Account and/or Email Account and associated Username and Password to any User for whatever reason.

Indonesia@ccess concerned about the safety and privacy of all its Users. In consideration of your use of the Service, you agree to :

A. Use Indonesia@ccess and the Service for business purpose,

B. Provide true, accurate, current and complete information about yourself as prompted by the Service’s registration form (such information being the Profile),

C. Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete; Indonesia@ccess has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Indonesia@ccess has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof), and

D. Accept the terms of our Privacy Policy and agree to the use of the personal information.

Register your real company name, full personal details according to the correct registration procedures. If there are any changes to that, please update data to keep your company details accurate, real and complete. You will be responsible legally if you register in others names without any necessary arrangement to that very person. If you or the company you represent do not supply honest data, or do not update data on time that make registration not correct, the company reserves the right to terminate you membership and all related services at any time. By becoming a Registered User as Seller, you consent to the inclusion of your product dan merchant data in our Site and authorize Indonesia@ccess to share such information with other Users as Buyer.

5.    Engaging the Logistic Company

By choosing to use particular of Indonesia Access Logistic under your Purchase Order, you agree to the terms and conditions to:

A. Any and all disputes between you and logistic company shall be governed by Indonesia Access service agreement agreed and accepted by you.

B. Once you choose to engage a logistic company and the use of the Services for your purchased goods, Indonesia Access will contact you independently.

C. Indonesia Access reserves the right to change, upgrade, modify, limit or suspend the Services or any of its related functionalities or applications at any time temporarily or permanently without prior notice.

6.   Product Information

You must be a Registered User in order to post information on the Site using the self-help submit and edit tools provided through the Site.

Each User hereby represents, warrants and agrees that information submitted to Indonesia@ccess for display on the Site shall not :

A. Contain fraudulent information or make fraudulent offers of items or involve the sale or attempted sale of counterfeit or stolen items or items whose sales and/or marketing is prohibited by applicable law, or otherwise promote other illegal activities;

B. Be part of a scheme to defraud other Users of the Site or for any other unlawful purpose;

C. Relate to sale of products or services that infringe or otherwise abet or encourage the infringement or violation of any third party’s copyright, patent, trademarks, trade secret or other proprietary right or rights of publicity or privacy, or any other Third Party Rights;

D. Violate any applicable law, statute, ordinance or regulation (including without limitation those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);

E. Be defamatory, libelous, unlawfully threatening or unlawfully harassing;

F. Be obscene or contain or infer any pornography or sex-related merchandising or any other content or otherwise promotes sexually explicit materials or is otherwise harmful to minors;

G. Promote discrimination based on race, religion, nationality, or disability.

H. Contain any material that constitutes unauthorized advertising or harassment (including but not limited to spamming), invades anyone’s privacy or encourages conduct that would constitute a criminal offence, give rise to civil liability, or otherwise violate any law or regulation;

I. Solicit business from any Users in connection with a commercial activity that competes with Indonesia@ccess;

J. Contain any computer viruses or other destructive devices and codes that have the effect of damaging, interfering with, intercepting or expropriating any software or hardware system, data or personal information;

K. Link directly or indirectly to or include descriptions of goods or services that are prohibited under this Agreement;

7.   Transaction Buyer & Seller

A. Through the Indonesia Access site provides electronic web-based platforms for exchanging information between buyers and sellers of products and services.  Indonesia Access additionally provides web-based transaction platforms for user to place, accept, conclude, manage and fulfill orders for the provision of products and services online.  However, for any Services, Indonesia Access does not represent either the seller or the buyer in specific transactions. Indonesia Access does not control and is not liable or responsible for the quality, safety, lawfulness or availability of the products or services offered for sale on the Sites, the ability of the sellers to complete a sale or the ability of buyers to complete a purchase.

B. Buyers and sellers accessing or using the Sites or Services shall assume the risks of conducting any purchase and sale transactions in connection with or through the Sites or Services. Buyer and sellers accessing or using the Site or Services shall also fully assume all risks of liability or harm of any kind arising out of or in connection with any subsequent activity relating to the products or services that are the subject of the transactions on the Sites. Examples of such risks shall include, but are not limited to, mis-representation of products and services, fraudulent schemes, unsatisfactory product quality, failure to meet specifications, defective or dangerous products, unlawful products, delay or default in delivery or payment, cost mis-calculations, breach of warranty, breach of contract, transportation accidents, the risk that the manufacture, importation, export, distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on the Sites may violate or may be asserted to violate Third Party Rights, and the risk that Users may incur costs of defense or other costs in connection with third parties’ assertion of Third Party Rights, or in connection with any claims by any party that they are entitled to defense or indemnification in relation to the assertion of rights, demands or claims by claimants of Third Party Rights. Examples of such risks also include the risk of claims from consumers, other purchasers, end-users of products or other third parties that they have suffered injuries or harm from their use of the products obtained through the Sites or Services. All of the foregoing risks are referred to as “Transaction Risks”. Indonesia Access is not liable or responsible for any damages, claims, liabilities, costs, harm, inconveniences, business disruptions or expenditures of any kind that may arise a result of or in connection with any Transaction Risks.

C. Buyers and sellers on the Sites are solely responsible for setting out and performance of the terms and conditions of the transactions conducted on, through or as a result of use of the Sites or Services, including, without limitation, terms regarding payment, returns, warranties, shipping, insurance, fees, taxes, title, licenses, fines, permits, handling, transportation and storage.

D. In any User has a dispute with any party to a transaction, such User agrees to release and indemnify Indonesia Access (directors, officers and employees) from all claims, demands, actions, proceedings, costs, expenses and damages (including without limitation any actual, special, incidental or consequential damages) arising out of or in connection with such dispute or the transaction.

8.    Limitation & Liability

A. Indonesia Access makes no representations or warranties about the validity, accuracy, correctness, reliability, quality, stability, completeness or currentness of any information provided on or through the site. Indonesia Access does not represent or warrant that the manufacture, important, export, distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on the sites does not violate any third party rights; and Indonesia Access makes no representations or warranties of any kind concerning any product or service offered or displayed on the sites.

B. Indonesia Access shall not be liable for any special, direct, indirect, punitive, incidental or consequential damages or any damages whatsoever (including but not limited to damages for loss of profits or savings, business interruption, loss of information), whether in contract, negligence, tort, equity or otherwise or any other damages resulting from any of the following:

  • the use or the inability to use the Sites or Services;
  • any defect in goods, samples, data, information or services purchased or obtained from a User or any other third party through the Sites or Services;
  • violation of Third Party Rights or claims or demands that User’s manufacture, importation, exportation, distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on the Sites or through the Services may violate or may be asserted to violate Third Party Rights; or claims by any party that they are entitled to defense or indemnification in relation to assertions of rights, demands or claims by Third Party Rights claimants;

  • unauthorized access by third parties to data or private information of any User;
  • statements or conduct of any User of the Sites or Services; or;
  • any matters relating to the Sites or Services, however arising, including negligence.

C. Notwithstanding any of the foregoing provisions, the aggregate liability of Indonesia Access’s employees, agents, affiliates, representatives or anyone acting on our behalf with respect to each User for all claims arising from the access to or use of the Sites or Services during transaction the amount of fees the User special for Seller has paid to Indonesia Access in exchange for the access and success transaction.

9.    Force Majeure

Under no circumstances shall Indonesia Access be held liable for any delay or failure or disruption of the content or the Services accessed or delivered through the Sites resulting directly or indirectly from acts of nature, forces or causes beyond our reasonable control, including without limitation, Internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, flood, storms, explosions, war, governmental actions, orders of domestic or foreign courts or tribunals or non-performance of third parties.

10.  Effectiveness and Revision

Indonesia Access reserves the right to from time to time revise these Terms. Any amended Terms shall be effective immediately upon posting of the amended version of such terms on the Indonesia Access website. Your continued use of the services shall be deemed as your acceptance of the amended and restated Terms. Terms & Conditions Policy of Indonesia@ccess may be changed at any time without prior notice. Users will be considered to accept the policy and are expected to conduct online checks to match what Indonesia@ccess needs.